Members / Candidates grievance resolution system

Dear Members,

Greetings to all!

On behalf of IIBF, I take the opportunity to wish all of you a happy, healthy and a safe life ahead. The first half of the year was an eventful period where once again, we encountered the adversity of the pandemic. Let us all hope and pray that the situation reaches normalcy sooner than later.

I would now like to take you through the initiatives undertaken by your Institute recently.

Introduction of the Professional Banker qualification.

Banking functions are becoming more specialised. Therefore, a banker, apart from having a general knowledge of banking operations, needs to acquire specialised knowledge in different verticals to remain competitive and be ahead of the curve. Most of the banks have created dedicated verticals in risk, credit, treasury, international banking etc. Many verticals in a bank have interlinkages with other verticals. For example, risk is an integral part of credit and treasury management. Hence, an officer handling the credit or treasury function in a bank needs to know about the nuances of risk management also. Thus, acquiring knowledge of interlinked verticals will help you in acquiring knowledge in specialized areas as well.

In order to meet the twin objectives of bridging the skill gaps and having a system of continuous professional development, a gold level aspirational qualification called “Professional Banker” has now been introduced by the Institute. This qualification is open to candidates who have five years’ experience and seeks to create a pool of professionals in specialized and inter-linked verticals to enable them to meet emerging challenges. A chart depicting the Professional Banker qualification is given below for your reference.

Process Diagram

Introduction of a new certificate course

A certificate course on “Resolution of Stressed Assets of Banks, with special emphasis on the Insolvency & Bankruptcy Code 2016” has been introduced by the Institute. IBBI is the knowledge partner for this course.

The certificate course aims to develop among banking professionals and employees an understanding of the Code, procedure to be followed for resolution of stressed assets, role of bankers in an insolvency resolution process under the Code and to further strengthen their capacity to discharge their duties and responsibilities, including commercial decisions with utmost care and diligence, in the best interests of all stakeholders. As management of NPAs including its resolution is a critical activity in banks, this certificate course will help bankers in enriching their knowledge on the subject.

The examination on the subject is conducted at increased frequencies in the remote proctored mode.

Introduction of additional certificate courses

The Institute will also be introducing two new certificate courses on:

  • Strategic Management & Innovations in Banking
  • Emerging Technologies

The first exams on the above subjects has been tentatively scheduled to be held in October 2021.


Presently, the Institute offers e-learning covering some of the important courses / subjects like JAIIB, CAIIB, Credit Management, MSME, International Trade Finance, AML/KYC, Prevention of Cyber Crimes and Fraud Management, IT Security, Diploma in International Banking & Finance etc. We are also in process of developing new e-learnings on other contemporary topics like Treasury, Risk Management etc.

Joint certification programme by IIBF with XLRI on Leadership Development Programme

The Institute has tied up with XLRI for developing and co-branding of a program on soft skills involving leadership / team building with an emphasis on banking professionals at the mid-level.

The objective of the programme is to transform good managers in banks into effective leaders, with a human centric approach. The first batch of this programme will start on 24th July 2021.

Joint certificate programme with Jamnalal Bajaj Institute of Management Studies (JBIMS) on Advanced Strategic Management for Top Executives of Banks/FIs

IIBF caters to all important verticals in banks through its wide-ranging training programmes specially designed for the officers working at different levels such as new entrants, Junior/Middle Management and Senior Management. However, in order to tread the path to reach the pinnacle, a need was felt to develop a high value, short duration programme for the Top Management Executives of Banks in the area of Strategic Management and Leadership.

In order to have such a high quality; high-end programme, the Institute will be collaborating with Jamnalal Bajaj Institute of Management Studies (JBIMS), one of the reputed management institutions affiliated to University of Mumbai, for delivering a short duration Management Development Program on “Advanced Strategic Leadership” for Top Executives of Banks, Financial Institutions and NBFCs. 

The objective of the programme will be to enable the top executives of banks to have a compelling vision, enhance their capacities to formulate and execute strategies and lead their organizations across geographic boundaries by anticipating the future and acquiring a competitive advantage.

The details of the programme will be announced shortly.

Training Programmes

The Advanced Management Programme (AMP), one of the flagship programmes of the Institute which is conducted in collaboration with IIM Calcutta has been well accepted by the banking fraternity. The Institute commenced its 10th batch of the Advanced Management Program (AMP) on 6th June, 2021. The 10th  batch of the program was inaugurated virtually by Mr. Rajkiran Rai G, President, IIBF and Managing Director & CEO of Union Bank of India. The AMP programme is designed with a focus on building leadership capabilities at Banks & Financial Institutions.

Besides the AMP, the training vertical of IIBF conducts niche programmes covering different functional areas of the banks. New programmes on MSMEs, Agricultural Financing have also been drawn up by the Institute. The Institute has state of the art studios at its offices at Mumbai, Kolkata and New Delhi. This has enabled trainings to be conducted in the virtual mode in a seamless and effective manner.

The Institute has devised customized training programmes for various Banks to cater to their specific needs. The purpose of customized training programmes is skill upgradation to make the employees ready to deliver on those skills

Research Activities

The Institute has received good response in the following research schemes:

  • Micro Research
  • Macro Research
  • Diamond Jubilee and CH Bhabha Banking Overseas Research Fellowship (DJCHBBORF)
  • Scheme for Research in Banking Technology (Jointly with IDRBT)

The results of these schemes will be shortly announced by the Institute.

Collaboration with GARP, USA

IIBF has entered into a MoU with the Global Association of Risk Professionals (GARP), USA for offering the Financial Risk & Regulations (FRR) program to JAIIB or CAIIB holders at a preferential rate of USD 300. The FRR program gives an overview on core aspects of Risk Management viz Credit Risk, Market Risk, Operational Risk and Asset & Liability Management (ALM). The registration window will be open until July 31, 2021 after which, the details of registered candidates will be shared with GARP, USA.

I am happy to state that the collaboration by IIBF with GARP has seen an encouraging response among the bankers.

Collaboration with Chartered Banker Institute

On 27th June 2017, IIBF had entered into a Mutual Recognition Agreement (MRA) with the Chartered Banker Institute offering a pathway for the Certified Associates of the Indian Institute of Bankers (CAIIB) from India to have their qualifications recognized by the Chartered Banker Institute, and be able to become Chartered Bankers by studying the Chartered Banker Institute’s Professionalism, Ethics & Regulation module, and successfully completing a reflective assignment.

Taking forward this MRA, a pathway has now been made available for the Junior Associates of the Indian Institute of Bankers (JAIIB) to also acquire the Chartered Banker Status through the JAIIB Professional Conversion Route.

Process Diagram

The JAIIB Professional Conversion Route has also seen a good response.

Lastly, I would appeal to all to please stay safe and healthy by taking appropriate precautions and by following the advice provided by your local health authorities.

With warm regards,

Biswaketan Das

22nd July 2021.


CEO's Message


As we navigate through the dynamic and fast changing landscape of the Indian banking sector, it becomes imperative that employees of the banks have to upgrade their knowledge and reskill themselves to face the challenges of VUCA world and contribute to their personal and organisational success.

The Indian Institute of Banking & Finance (IIBF) since its inception in 1928 is working towards capacity building of banks in India by providing a skill based courses/programmes for banking & finance professionals. JAIIB and CAIIB are considered as the flagship courses of IIBF for entry level bankers. These two certificate courses are designed to empower the bankers with the requisite job knowledge in various aspects of banking so that they can discharge their duties more effectively and efficiently.

The flagship courses of the Institute are also recognised in the recent 12th Bipartite Settlement between Indian Banks’ Association & Bank employees. The Officers & Clerical employees of banks who are the signatories to the 12th Bipartite Settlement are eligible for 1 increment for passing JAIIB and 2 increments for passing CAIIB offered by IIBF.


Recognition of IIBF’s Flagship Courses in 12th Bipartite Settlement

As per the policy of the Institute, only those employees who are serving in banks are eligible to enrol for JAIIB & CAIIB examinations. In order to bridge the skill gap among the students aspiring to join banking & finance sector, Diploma in Banking & Finance (DB & F) is offered to students which is similar to JAIIB. When a candidate with DB & F qualification joins the bank he may convert DB & F Certificate into JAIIB through a simple application process and will be eligible to avail the benefits of JAIIB.

DB & F is recognised by IBA as one of the preferred courses for students aspiring to join BFSI Sector. It is observed that more than 70% of candidates who have passed DB & F examination have converted their certificates to JAIIB which indicates the high probability of employability for this course.

IIBF and IGNOU have entered into a Memorandum of Understanding (MoU) for offering the MBA Banking & Finance (MBF) Programme to the members of IIBF who have passed the JAIIB/CAIIB qualification under the revised syllabi of 2023. IGNOU shall give upto 20 credit transfer/exemption in MBF programme for maximum 5 courses out of 28 courses to the candidates who have successfully completed the corresponding subjects of JAIIB/CAIIB from IIBF within the maximum duration of MBF Programme.

FPSB India, the Indian subsidiary of Financial Planning Standards Board Ltd. the global standards setting body for the financial planning profession and owner of the international “Certified Financial Planner” (CFP) certification program, has entered into a strategic Memorandum of Understanding (MoU) with IIBF. Under this significant partnership, candidates who have successfully attained the CAIIB qualification from IIBF will be exempted from passing the first three modules of CFP Certification and become eligible to enrol in FPSB India’s Integrated Financial Planning module through the Fast Track Pathway. To qualify for this pathway, candidates must also have a valid three-year experience in banking and financial services. In addition to the above exemptions, FPSB India will also extend special discounts on the total course fees, examination fees, and other applicable fees to eligible CAIIB candidates who apply for the Certified Financial Planner (CFP) certification under the Fast Track pathway.

IIBF offers a gold level aspirational qualification, “Professional Banker” to meet the twin objectives of bridging the skill gaps and having a system of continuous professional development among the Banking fraternity. This Professional Banker qualification aims to create a pool of professionals in specialized and interlinked verticals to meet emerging challenges in banking domain. The candidates who have five years’ experience in financial service can select any track amongst the 5 specialised fields viz.  Credit, Treasury, Accounting & Audit, Information Technology & International Banking to apply for Professional Banker qualification. As on date, more than 800 bankers have successfully awarded the Professional Banker qualification.

Apart from the flagship courses, IIBF also provides several other courses to upskill banking & finance professionals. Recently, the Institute has organised following programmes in banking & finance domain:

  • IIBF’s Professional Development Centre – North Zone (PDC – NZ) organised a Management Development Program (MDP) for Nepal Institute of Banking.
  • IIBF entered into MoU with FPSB for Certified Financial Planner certification program & organised a webinar on "Understanding CFP Certification by CAIIB members".
  • IIBF-IFC joint Certificate course on Climate Risk and Sustainable Finance (Basic & Advanced levels).
  • IIBF organised a Banking Conclave in collaboration with UNEP-FI and GIZ.
  • Launched XIII Batch of Advanced Management Programme (AMP) in Banking & Finance 2024-25.
  • Organised a Webinar on “Fintech, CBDC and Cryptocurrency: Financial Structural Transformation in India”.
  • Organised a Treasury Conclave on “Role of Treasury in Making India a 7 Trillion Economy by 2030”.

The success of our efforts lies in enabling banking & finance professionals to acquire requisite knowledge and skills for their career development and also contribute towards creating an efficient ecosystem of banks, regulators and customers. We are confident that each member of the Institute will come out with flying colours towards achieving this goal.

Wish you all the best!

Biswa Ketan Das