Members / Candidates grievance resolution system

Ordinary Membership is open only to the employees of recognized banking establishments both in the nationalized as well as private sector including the Reserve Bank of India, State Bank of India, other Financial Institutions, both Central and State, Co-operative Banks and any other institutions in India who are Institutional Members of the Institute. The List of Institutional Members whose employees are eligible to enrol as ordinary member is available on the dropdown under BANK/INSTITUTION WORKING WITH in the Membership Application registration form. It is necessary that the employer bank/financial institution is registered with the Institute as an Institutional Member. The one time individual membership (Ordinary Life Membership) fee with GST is Rs.1770/- (Membership Fees Rs. 1,500/- & GST Rs.270/-). To become an ordinary member of the Institute, a candidate has to apply online through the Institute’s web site and have to make the payment using debit/credit card or net banking. Along with the application the candidate has to upload(scanned copy as per the specified size) his/her Photograph, Signature and Employer ID proof. On successful completion of the form after uploading the necessary details and paying the requisite amount, a membership number will be generated/ issued to the candidate via sms and email. A password is also provided to the candidate. By using this Password members can update their details like, address, telephone no, email etc. Mentioning of the Aadhar No, contact no and email id is compulsory. Soft Copy of ID card will be made available to members for download through their Edit Profile after Verification process of your membership application which may take upto 45 days and if everything found in order you will receive an email from us indicating completion of verification process and soft copy of your membership Identity Card will be uploaded on your Edit Profile which you can download using the Login ID and password. First 2 downloads will be free of cost.


Please note that to appear for examinations Members can use Membership ID Card or any one of the following ID card (original)along with printed copy of the Admit Letter.

  1. Photo Id Card issued by the employer
  2. PAN Card
  3. Driving License
  4. Election Voter's I Card
  5. Passport
  6. Aadhar Card

Life Membership of the Institute is a prerequisite for taking up the JAIIB/CAIIB examinations.

Life membership is compulsory for availing the services of the Institute. Existing Old Members who are not life members of the Institute and would like to renew their membership can only apply for Renewal Online. Life Membership Fee with GST is Rs.1770/- (Membership Fees Rs. 1,500/- & GST Rs.270/-).


Old Members who were enrolled prior to Year 1999 and NOT Life Members are only eligible for Renewal of Membership. All Members who were enrolled from the year 2000 are Life Members. Pl note that Existing Ordinary Life Members, DB&F candidates and Candidates registered for various Examinations under Non-member category are NOT Eligible for Renewal of Membership. Confirm your eligibility for RENEWAL by sending a mail to any one of the Office of the Institute(given under) before applying for Membership Renewal.


IIBF Mumbai MSS Dept : iibfwz@iibf.org.in
IIBF Delhi, PDC : iibfnz@iibf.org.in
IIBF Chennai, PDC : iibfsz@iibf.org.in
IIBF Kolkata, PDC : iibfez@iibf.org.in

For updating New Address, Mobile No, Email, Employer Name etc., pl visit our web site www.iibf.org.in , on top of home page : Click on ⟶ Login. Use your Membership/Registration No. as Login ID and Password(provided at the time of enrolment) for Editing your Profile. Once you update your profile, the changes will be effected within 3-5 days.

Pl note that Ordinary Membership of the Institute can be taken only once. Old members who are not remembering / not having the details of Membership No. can trace their membership no. by providing the following details(as given to the Institute at the time of the enrolment).


Full Name, DOB, Address, Probable year of Enrolment, Employer Name and Mobile No.


Pl send the mail with the above details to any one of the Institute’s Office :

IIBF Mumbai MSS Dept : iibfwz@iibf.org.in
IIBF Delhi, PDC : iibfnz@iibf.org.in
IIBF Chennai, PDC : iibfsz@iibf.org.in
IIBF Kolkata, PDC : iibfez@iibf.org.in

IIBF has developed comprehensive self learning study materials and work book which has been published by Macmillan India Ltd and Taxman Publication Pvt Ltd. Candidates can directly purchase the books from the outlets of the publisher. Candidates who purchase the books directly from the outlets of the publishers will be offered a discount of 20% on the cost price of the book. They can also purchase through online and by post. Candidates desirous of purchasing the books through online/by post will not be offered any discount. However the postage will be borne by the publishers. The addresses of the outlets are available on our portal under the menu Home > Features & Highlights > Self Study Kits.

The link is: http://www.iibf.org.in/scripts/pns1_ssk.asp

Institute’s zonal offices will send the Admit letter containing date, time, subjects to be appeared, seat no, details of the venue etc. 21 days before commencement of the examination. The examination Admit Letter will also be made available in the Institute’s website at www.iibf.org.in one week before the examination. Candidates can download the Admit Letter and appear for the examination in case the original Admit Letter is not received.

Soft Copy of ID card will be made available to members for download through their Edit Profile on admission as Member of the Institute. In case a member does not have/lost the membership identity card he/she may apply for a duplicate identity card through the institute’s website and have to make the payment using debit/credit card or net banking. The fees for Duplicate I-Card with GST is Rs.118/- (Duplicate Icard charges Rs.100/- & GST Rs. 18/-)


Please note that to appear for examinations Members can use Membership ID Card or any one of the following ID card (original)along with printed copy of the Admit Letter.

  1. Photo Id Card issued by the employer
  2. PAN Card
  3. Driving License
  4. Election Voter's I Card
  5. Passport
  6. Aadhar Card


Pl note that only Ordinary Life members are only eligible for duplicate ID Card. DB&F candidates and Candidates registered for various Examinations under Non-member category are NOT issued ID Card, hence not eligible for duplicate ID Card.

  • Each candidate is required to pass each examination of three papers (JAIIB/CAIIB) within four consecutive attempts. For this purpose each examination of the Institute, after the candidate has paid the fee for the first block is reckoned as an attempt whether or not the candidate appears for the examination. For example if a candidate had applied for the first examination in May/June 2011 the four attempts will come to close by Nov/Dec 2012, whether or not the candidate has appeared for the four attempts. This is important for the purpose of credit transfers in the case of papers in which the candidate has scored the pass marks. The credit for pass in one or more papers in one or more previous examinations/attempts will be considered only within the four attempts/four consecutive examinations. After the end of the second block (after four examinations beginning the application date) the candidate will be treated as a fresh candidate.

  • In case candidate has completed the three papers in the first block of two attempts (two consecutive examinations) there is no need to pay for the second block. However, in case the candidate is not able to complete the examination in the first two attempts he/she will have to appear for the next two examinations immediately following the first two attempts by paying the examination fee for further two attempts (block 2). In such cases, if the candidate has passed one or more papers in the first two attempts the credit for the same is given in the next two attempts and the candidate need to appear for only the remaining papers. The second block runs immediately after the first two attempts (first block).
  • Continuing the above example if a candidate has applied for the June 2011 examination the second block starts in June 2012. If the candidate does not apply for the second block in June 2012 but applies in Dec 2012 the candidate will have only one attempt left in the 2nd Block. If the candidate did not apply/appear for the 2nd block till the end of Dec 2012 the candidate will have to apply fresh for May/June 2013 in which case he/she will not get the benefit of pass if any in the examinations held in 2011 and 2012.
  • If the candidate, after the 1st Block misses both the subsequent attempts he/she will have to re appear for all the papers as a fresh candidate. In such cases also the credit transfer for any of the papers passed in the previous two attempts is lapsed.
  • Candidates can carry over the credit of the subjects passed till the fourth attempt. If the candidate discontinues after the first block, or if the candidate does not complete all the papers in the four consecutive examinations the candidate cannot carry forward the credit in respect of the papers where in he/she has scored pass marks.
  • The fee for the four attempts is collected in blocks of two attempts. Initially they have to pay the examination fee for the first two attempts (block 1).