Members / Candidates grievance resolution system

CONTACT DETAILS:

Register your Membership / Examinations related queries through website www.iibf.org.in Members/Candidates Support Services (Help)

 https://iibf.esdsconnect.com/CmsComplaint

or

Email all your queries to care@iibf.org.in

Member Support Service Office:

Indian Institute of Banking & Finance
193-F, Maker Towers, 19th Floor,
Cuffe Parade, Mumbai - 400 005
Tel. : 08069260700

For training/contact classes related queries contact:

Leadership Centre
Indian Institute of Banking & Finance
Kohinoor City, Commercial-II, Tower-I, 3rd Floor,
Kirol Road, Off L.B.S.Marg, Kurla West, Mumbai 400 070.
Tel : 022-68507000 / 080692 60710
Email : training@iibf.org.in

PROFESSIONAL DEVELOPMENT CENTRES:

South Zone

North Zone

East Zone

West Zone

Indian Institute of Banking & Finance
No.94, Jawaharlal Nehru Road,
(100 Feet Road),
Opp.Hotel Ambica Empire, Vadapalani,
Chennai - 600 026.
Tel:044-24722990/24727961
Email:iibfsz@iibf.org.in

Indian Institute of Banking & Finance,
Professional Development Centre, Northern Zone,
C-5/30, Safdarjung Development Area(SDA),
Near SDA Local Shopping complex
Outer Ring Road, Opp IIT Delhi,
 NEW DELHI-110 016
Tel:011-2653 2194/2191 (office)
Email:iibfnz@iibf.org.in

Indian Institute of Banking & Finance
Avani Heights, 2nd Floor,
59A, Jawaharlal Nehru Road,
Kolkata - 700020
Tel: 033-46032850
Email:iibfez@iibf.org.in

Indian Institute of Banking & Finance
Professional Development Centre
192-F, Maker Towers,
19th Floor, Cuffe Parade
MUMBAI - 400 005
Tel : 022-69437301/02
Email:iibfwz@iibf.org.in


Corporate Office :

Indian Institute of Banking & Finance,
Kohinoor City, Commercial-II,Tower-1, 2nd Floor,
Kirol Road, Kurla (West),
Mumbai - 400 070
Tel : 022-68507000 / 080692 60710


Contact on below phone number/s for general queries related to Membership/Examinations.(working days 10.00 AM to 5.00 PM)

Membership related queries:- 080692 60700

Examination, Training, E-learning and Academics related queries:- 022-6850 7000 / 080692 60710

Contact details of following activities on working days between 10.00 AM to 5.00 PM 

Sr.

Activity

Contact no.

Email ID

Officer

Escalation - I

Escalation - II

1

DRA/BCBF (Certificate related)

022-68507035

je.exm1@iibf.org.in 

Mr.Anil

Mr. Dean Peters

L:022-68507024

se.exm1@iibf.org.in

Ms. Kalpana Shetty

L: 022-68507019

jd.exm1@iibf.org.in

2

Duplicate Certificate

022-68507054

je.exam3@iibf.org.in

Mr.Krishna

3

Payment/Transaction related queries

022-68507039

je.exm3@iibf.org.in

Ms. Preeti Kumari

4

“Blended Examinations Result/Certificate”/JAIIB/CAIIB

022-68507038

je.exm4@iibf.org.in

Ms.Harshala

Mr. Amit Ale

L: 022-68507069

ad.exm2@iibf.org.in

5

RP Exams-Remote Proctored exams

022-68507096 022-68507017

je.exm5@iibf.org.in  je.exm6@iibf.org.in

Ms. M. Vaishnavi  Mr.Udit Negi

6

Diploma/Certificate exam (physical classroom-based exam)

022-68507070

je.exm8@iibf.org.in

Ms. Roshni

Mr.Suhas Jagtap

L: 022-68507026

ad.exm1@iibf.org.in

7

DRA Policy Guidelines – Accreditation / Training

022-68507044

Je.exm7@iibf.org.in

Ms. Apoorvaa Singh

Mr. Prakash Mishra - 9007466899 prakash@iibf.org.in

Ms. Kalpana Shetty
L: 02268507019 (jd.exm1@iibf.org.in)

8

E-learning related queries

022-68507063

je.aca2@iibf.org.in

Ms. Yuvanedhi K

Mr. Rajdeep Bose,
Deputy Director (022 68507025) dd.aca4@iibf.org.in
Mr. Aniruddha Shrivastava,
Joint Director (022-68507016) anishrivastava@iibf.org.in

9

Member Support Services (MSS Department)

08069260700

je.mss4@iibf.org.in
je.mss5@iibf.org.in

Mr. Dharmik Modi
Mr. Saurav Kumar

Mr. Jatin Arora
(je.mss3@iibf.org.in)

Mr. Dharmvir M.
dd.mss@iibf.org.in

10

PDC - EZ, Kolkata

9903848920
6290336252

je.pdcez3@iibf.org.in
je.pdcez2@iibf.org.in

Ms. Sneha Datta
Ms. Samriddhi Guha

Mr T Barpanda,
M: 9717005551
head-pdcez@iibf.org.in

 

11

PDC - SZ, Chennai

9566274128

priya@iibf.org.in

Ms. Priya

Mr. Govindarajan
M: 9619160141
(govindarajanr@iibf.org.in)

 

12

PDC - NZ, New Delhi

011-26532191
011-26532194

sanjay@iibf.org.in
je.pdcnz1@iibf.org.in
je.pdcnz2@iibf.org.in

Mr. Sanjay Agarwal
Mr Aman Dhar
Ms. Anchal Arora

Dr. N K Bhasin
M: 9873018282
head-pdcnz@iibf.org.in

 

13

PDC - WZ, Mumbai

022-69437302

je.pdcwz1@iibf.org.in

Mr. Shijoy Joseph

Mr. Shiv Kumar Gupta , head-pdcwz@iibf.org.in
(022-69437301)

14

Training Department

022-68507042

je.trg2@iibf.org.in

Mr. Nayandeep Chatterjee

Ms. Shailly Arya,
022-68507043
Ad.trg1@iibf.org.in

Mr. Prabhakara,
022-68507015
jd.trg1@iibf.org.in

15

Academic Related Matters

022-68507062

se.ra-aca@iibf.org.in

Ms. Anupama Bhardwaj

Ms. Soumya, Deputy Director,
(022-68507023) dd.aca1@iibf.org.in

Mr. Pritam Kar, Deputy Director,
(022-68507030) dd.aca2@iibf.org.in

Mr. Aniruddha Shrivastava, Joint Director
(022-68507016) anishrivastava@iibf.org.in

16

Mock Test

022-68507062

se.ra-aca@iibf.org.in

Ms. Anupama Bhardwaj

Ms. Kratika Deputy Director
(022-68507033) kratika@iibf.org.in

 

MAIL FOR IIBF Staff